I enjoy confrontation but my emotional reactiveness can often get in the way of being helpful. This article by Evan Marc Katz, a dating coach, is an example of effective communication and its limits. He is passionate, logical, and empathetic in making his point. And yet even the most helpful communication will fail when the hearer doesn't want to understand. Effective Communication What I admire about Katz is his ability to call a woman out on her issues in a way that is sensitive, compassionate, and rational and yet makes his point forcefully and clearly. I wish I could do that. This woman complains to Katz that her boyfriend doesn't think she's as beautiful as Angelina Jolie. It's not a comment he made in passing or because he was dissatisfied with her looks - it's something she brought up with him - likely when they were watching a movie and he made some comment praising Jolie's looks. The woman then asks if her boyfriend's inability t